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Our Terms & Conditions for Your Account

When you open an account with ojol77 slot, you agree to the terms that keep your account secure, your payments clear, and your play fair.

Account Verification RequiredPayment Safety Confirmed24/7 Support Available
ojol77 slot Our Terms & Conditions for Your Account
REACH US DIRECTLY

How to Contact Us About Terms or Your Account

Team online

Live Chat

Open our chat widget in the lobby seven days a week, 08:00–23:00 WIB. Ask about your account, term clarifications, or withdrawal status. Most questions answered in under five minutes.

Email Support

Send account issues to [email protected]. Include your username and a clear description. We respond within 24 hours during business days, Monday through Saturday.

In-Lobby Help

Tap the Help icon in the lower-left corner of the lobby on mobile or desktop. Find account FAQs, term summaries, and direct links to email and chat — no redirect.

ACCOUNT SECURITY

How We Protect Your Data and Your Play

Data Encryption

All deposits, withdrawals and login sessions use TLS 1.2 encryption.

Account Verification

Before your first withdrawal, you must upload a photo ID and proof of residence.

Session Management

Your session expires after 30 minutes of inactivity on desktop, 10 minutes on mobile. Log in again to continue.

Dispute Resolution

Disagree with a charge or balance? File a dispute within 30 days of the transaction.

Cookie & Tracking

We use cookies to keep you logged in and to track play history for your account records and fraud detection.

Data Retention

We keep your account data for as long as your account is active, plus five years after closure for regulatory…

Your Questions About Our Terms & Conditions

Tap 'Forgot Password' on the login screen. We'll send a reset link to your registered email. Click it within one hour to create a new password. If you don't see the email, check your spam folder or contact our chat support — available until 23:00 WIB.

Usernames cannot be changed after account creation. To close your account, email [email protected] with your username and reason. We process closures within two business days. Your account data is retained for five years per our terms.

Minimum withdrawal is 50,000 IDR; maximum per transaction is 50,000,000 IDR. DANA, OVO, GoPay and QRIS transfers usually arrive within one hour of approval. Bank transfers may take up to four hours. Withdrawals require account verification first.

Yes. These terms cover all devices — web browser, mobile web, and our mobile app if available in your region. Your account and balance sync across all devices. Session timeouts are shorter on mobile (10 minutes) than desktop (30 minutes) for security.

Sharing your login with others, using multiple accounts, depositing funds you don't own, or attempting to exploit a game glitch violates our terms. We monitor for these and may suspend or close your account without returning funds if we detect them.

Email [email protected] and ask for your data export. Include your username and a reason. We compile your transaction history, deposits, withdrawals and play logs and send them within five business days as a PDF or CSV file.

Report any discrepancy to our support team within 30 days of the transaction. We pull your account logs and the transaction record from our payment partner and investigate both. You'll receive our findings and next steps within five business days.